At New York Integrative Wellness Center (NIWC), we are committed to providing high-quality wellness products and a trusted customer experience. Your satisfaction is always our priority.
If you receive a damaged, defective, or incorrect product, we will carefully review the issue and offer a replacement or refund after verification.
Please contact us within 3 days of delivery if there is any issue with your order.
Returns are not accepted for personal preferences such as taste, smell, texture, or packaging.
Once approved, our team will guide you through the return process. Return shipping may apply unless the issue is caused by us.
Refunds are processed within 2–3 business days after approval and may take 7–10 business days to reflect in your account.
Refunds are issued to the original payment method whenever possible.
Our support team is always ready to assist you with your order or concerns.
📞 (929) 719-1028 | 📧 nyorkclinic@gmail.com
